Call us and we'll help the guest!

In case of urgent medical matters

Travel Assistance help guests with a Gouda Heldekkende reiseforsikring. Please call us on +45 33 15 60 60 (open 24/7) for assistance. 

If the guest has the Gouda Supplementpakke Medium reiseforsikring the guest sould call the alarm centre for the guest's main travel insurance company.

For reimbursement or other matters

Contact Travel Claims by phone: +47 24 14 45 70  (10-15 on business days).

Only if the customer insists on instant cash reimbursement, should you handle this at the destination. Please, follow the outlined guidelines.